Case file
Mortgages
Complaint 28008372 PennyMac
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 23, 2026Complaint received
- Sep 23, 2026Sent to PennyMac
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More PennyMac complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 6, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Nov 5, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Nov 5, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
| Nov 4, 2026 | Mortgages | Trouble during payment processFees charged | PA | Fixed | Yes |
| Nov 4, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NC | Fixed | Yes |
| Nov 3, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | GA | In progress | Yes |
| Nov 3, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | PA | Explained | Yes |
| Nov 3, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NM | Explained | Yes |
| Nov 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | KS | Explained | Yes |
| Nov 2, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NC | Explained | Yes |
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