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Complaint log

PennyMac complaint log

The newest complaints about PennyMac, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 9, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Nov 6, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Nov 6, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuHIExplainedYes
Nov 5, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Nov 5, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Nov 5, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefPAExplainedYes
Nov 4, 2026MortgagesTrouble during payment processFees chargedPAFixedYes
Nov 4, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes
Nov 4, 2026MortgagesClosing on a mortgageDelays with the closing processVAExplainedYes
Nov 4, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNCFixedYes
Nov 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsALExplainedYes
Nov 3, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAIn progressYes
Nov 3, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)PAExplainedYes
Nov 3, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefWVExplainedYes
Nov 3, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNMExplainedYes
Nov 3, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportVAExplainedYes
Nov 3, 2026MortgagesStruggling to pay mortgageForeclosureTXExplainedYes
Nov 2, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMOExplainedYes
Nov 2, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuALExplainedYes
Nov 2, 2026MortgagesStruggling to pay mortgageForeclosureTXExplainedYes
Nov 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure-ExplainedYes
Nov 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceKSExplainedYes
Nov 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Nov 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceSCExplainedYes
Nov 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Nov 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Oct 31, 2026MortgagesTrouble during payment processPayment processMIExplainedYes
Oct 30, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processILExplainedYes
Oct 30, 2026MortgagesStruggling to pay mortgageForeclosurePAExplainedYes
Oct 30, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNCIn progressYes
Oct 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insurancePAExplainedYes
Oct 30, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Oct 30, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuOHExplainedYes
Oct 30, 2026Debt relief & credit repairConfusing or missing disclosuresIDExplainedYes
Oct 29, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingVAExplainedYes
Oct 29, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Oct 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIExplainedYes
Oct 28, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNYExplainedYes
Oct 28, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureAZExplainedYes
Oct 28, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNDExplainedYes
Oct 28, 2026MortgagesTrouble during payment processPayment processORExplainedYes
Oct 27, 2026MortgagesStruggling to pay mortgageForeclosureMDExplainedYes
Oct 27, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 26, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Oct 26, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuSCExplainedYes
Oct 25, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceDEIn progressYes
Oct 25, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefSCExplainedYes
Oct 24, 2026MortgagesTrouble during payment processPayment processTXExplainedYes
Oct 24, 2026MortgagesStruggling to pay mortgageForeclosureORIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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