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Money transfers & apps

Complaint 28010400 Citibank

Explained
Company
Citibank
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
California 92708
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 23, 2026Complaint received
  2. Sep 23, 2026Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026Money transfers & appsProblem with customer serviceTNExplainedYes
Oct 24, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Oct 18, 2026Money transfers & appsProblem with customer serviceMDIn progressYes
Sep 11, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Aug 26, 2026Money transfers & appsProblem with customer serviceGAExplainedYes
Aug 19, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Jul 27, 2026Debt relief & credit repairProblem with customer serviceAZFixedYes
Jul 11, 2026Money transfers & appsProblem with customer serviceORExplainedYes
Jun 18, 2026Money transfers & appsProblem with customer serviceTXExplainedYes
Apr 7, 2026Debt relief & credit repairProblem with customer serviceNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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