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Case file

Mortgages

Complaint 2801928 BBVA

Money back
Company
BBVA
Product
Mortgage · Home equity loan or line of credit (HELOC)
From
Colorado 80124
Filed by
Referral
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Feb 1, 2018Complaint received
  2. Feb 2, 2018Sent to BBVA (1 day later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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Apr 8, 2021MortgagesTrouble during payment processCAExplainedYes
Mar 31, 2021MortgagesTrouble during payment processCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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