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Case file

Auto loans & leases

Complaint 2804946 Excel Finance

Explained
Product
Vehicle loan or lease · Loan
Detail
Billing problem
From
Louisiana 70394
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 6, 2018Complaint received
  2. Jul 11, 2018Sent to Excel Finance (155 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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