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Credit cards

Complaint 2808633 Morgan Stanley

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Credit card company isn't resolving a dispute about a purchase on your statement
From
New Jersey 07302
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 8, 2018Complaint received
  2. Feb 9, 2018Sent to Morgan Stanley (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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