Case file
Mortgages
Complaint 28099611 PennyMac
In progress- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Sep 23, 2026Complaint received
- Sep 23, 2026Sent to PennyMac
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More PennyMac complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 6, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Nov 5, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Nov 5, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
| Nov 4, 2026 | Mortgages | Trouble during payment processFees charged | PA | Fixed | Yes |
| Nov 4, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NC | Fixed | Yes |
| Nov 3, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | GA | In progress | Yes |
| Nov 3, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | PA | Explained | Yes |
| Nov 3, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NM | Explained | Yes |
| Nov 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | KS | Explained | Yes |
| Nov 2, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NC | Explained | Yes |
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