Case file
Credit cards
Complaint 28167606 Navy Federal Credit Union
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Sep 24, 2026Complaint received
- Sep 24, 2026Sent to Navy Federal Credit Union
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Navy Federal Credit Union complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 9, 2026 | Credit cards | Closing your accountCompany closed your account | WA | In progress | Yes |
| Oct 27, 2026 | Credit cards | Closing your accountCompany closed your account | TN | In progress | Yes |
| Oct 25, 2026 | Credit cards | Closing your accountCompany closed your account | AZ | In progress | Yes |
| Oct 23, 2026 | Credit cards | Closing your accountCompany closed your account | FL | In progress | Yes |
| Oct 20, 2026 | Credit cards | Closing your accountCan't close your account | CO | In progress | Yes |
| Oct 19, 2026 | Credit cards | Closing your accountCompany closed your account | PA | In progress | Yes |
| Oct 13, 2026 | Credit cards | Closing your accountCompany closed your account | NY | Fixed | Yes |
| Oct 1, 2026 | Credit cards | Closing your accountCompany closed your account | MD | Explained | Yes |
| Sep 8, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Sep 4, 2026 | Credit cards | Closing your accountCompany closed your account | FL | Explained | Yes |
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