Complaint 2819776 Performant Financial

Company

Performant Financial

Product

Credit reporting, credit repair services, or other personal consumer reports · Credit reporting

Issue

Problem with a credit reporting company's investigation into an existing problem

Detail

Difficulty submitting a dispute or getting information about a dispute over the phone

From

Maryland 21401

Filed by

Web

Company's answer

Closed with explanation

On time

Yes, within 15 days

Public statement

Company has responded to the consumer and the CFPB and chooses not to provide a public response

1. Feb 21, 2018Complaint received
2. Mar 1, 2018Sent to Performant Financial (8 days later)
3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.