Debt collector · complaint record
Performant Financial complaints
Filed under Performant Financial Corporation
Consumers have filed 682 complaints about Performant Financial since 2013, none in the last 12 months. It answered 97.4% on time and closed 25% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 682
- Last 12 months
- 0
- Answered on time
- 97.4%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- -
Since July 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Jan 10, 2022
Performant Financial complaints by month
The busiest month was February 2014 (21 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Performant Financial answered all time
- Closed with monetary relief20.3%
- Closed with non-monetary relief16924.8%
- Closed with explanation51174.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Performant Financial complaints are about
Top Performant Financial problems
Inside "Communication tactics"
- Frequent or repeated calls 77
- Threatened to take legal action 12
- You told them to stop contacting you, but they keep trying 8
- Used obscene/profane/abusive language 6
- Used obscene, profane, or other abusive language 4
- Called after sent written cease of comm 3
Where Performant Financial complaints come from
Most complaints: California (66), New York (52), Texas (41), Florida (40), Georgia (40).
Performant Financial compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Performant FinancialDebt collection | - | 0 | - |
Compare side by side: Performant Financial vs Green Square · Performant Financial vs EMoneyUSA · Performant Financial vs Mullooly Jeffrey Rooney & Flynn · Performant Financial vs Credit World Services
What people say about Performant Financial
All experiencesNo experiences with Performant Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Performant Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 10, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 18, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 28, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 25, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 21, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 4, 2021 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Oct 1, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 27, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 3, 2021 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Aug 4, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 19, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 15, 2021 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Fixed |
Questions about Performant Financial
How many complaints does Performant Financial have?
Performant Financial has 682 complaints on record since July 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Performant Financial respond to complaints?
Yes. Performant Financial answered 97.4% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Performant Financial?
The most common problems are communication tactics (111), cont'd attempts collect debt not owed (99), attempts to collect debt not owed (65).
Is Performant Financial legit?
Performant Financial is a real company with a public complaint record: consumers have complained about it 682 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Performant Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Performant Financial?
Complain to Performant Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Performant Financial complaints come from?
Most come from California (66), New York (52), Texas (41). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Performant Financial
No comments yet. Start the conversation - questions are welcome too.