Case file
Bank accounts
Complaint 28363248 USAA
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 26, 2026Complaint received
- Sep 26, 2026Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Bank accounts | Closing an accountCompany closed your account | MD | Explained | Yes |
| Oct 29, 2026 | Bank accounts | Closing an accountCompany closed your account | TX | Money back | Yes |
| Oct 29, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Closing an accountCompany closed your account | GA | Explained | Yes |
| Oct 25, 2026 | Bank accounts | Closing an accountCompany closed your account | TX | Explained | Yes |
| Oct 19, 2026 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Oct 19, 2026 | Bank accounts | Closing an accountCompany closed your account | GA | Explained | Yes |
| Oct 17, 2026 | Bank accounts | Closing an accountCompany closed your account | GA | Explained | Yes |
| Oct 16, 2026 | Bank accounts | Closing an accountFunds not received from closed account | SC | Explained | Yes |
| Oct 13, 2026 | Bank accounts | Closing an accountCompany closed your account | NE | Explained | Yes |
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