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Student loans

Complaint 2847586 Horizon Debt Group

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
New York 13502
Filed by
Web
Company's answer
Untimely response
On time
No
  1. Mar 19, 2018Complaint received
  2. Mar 29, 2018Sent to Horizon Debt Group (10 days later)
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Horizon Debt Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2017Student loansDealing with your lender or servicerReceived bad information about your loanMDExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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