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Auto loans & leases

Complaint 2853624 Challenge Financial Services

Money back
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
California 91762
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Mar 25, 2018Complaint received
  2. Apr 30, 2018Sent to Challenge Financial Services (36 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Challenge Financial Services complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsAZExplainedYes
Feb 13, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAExplainedYes
Apr 23, 2022Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleCAExplainedYes
Mar 29, 2020Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsAZExplainedYes
Jan 8, 2020Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleCAExplainedYes
Aug 23, 2019Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldCAExplainedYes
Jun 3, 2019Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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