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Auto loans & leases

Complaint 3585055 Challenge Financial Services

Explained
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Arizona 85206
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Mar 29, 2020Complaint received
  2. Mar 29, 2020Sent to Challenge Financial Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Challenge Financial Services complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsAZExplainedYes
Feb 13, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAExplainedYes
Apr 23, 2022Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleCAExplainedYes
Jan 8, 2020Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleCAExplainedYes
Aug 23, 2019Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldCAExplainedYes
Jun 3, 2019Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleCAExplainedYes
Mar 25, 2018Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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