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Money transfers & apps

Complaint 2858220 Kraken

Explained
Company
Kraken
Product
Money transfer, virtual currency, or money service · Foreign currency exchange
From
-
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint is the result of an isolated error
  1. Mar 28, 2018Complaint received
  2. Mar 28, 2018Sent to Kraken
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Kraken complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Apr 24, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Jun 9, 2021Money transfers & appsProblem with customer service-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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