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Case file

Prepaid & gift cards

Complaint 28691639 Fiserv Finxact Core

Explained
Product
Prepaid card · Government benefit card
Detail
Problem with direct deposit
From
California 95037
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 30, 2026Complaint received
  2. Sep 30, 2026Sent to Fiserv Finxact Core
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Fiserv Finxact Core complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardAZIn progressYes
Nov 7, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineORIn progressYes
Oct 31, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardCAExplainedYes
Oct 22, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to send money to another personCAExplainedYes
Oct 14, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Oct 13, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Sep 22, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineWAExplainedYes
Sep 19, 2026Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMCAExplainedYes
Aug 25, 2026Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMUTExplainedYes
Jul 29, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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