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Case file

Prepaid & gift cards

Complaint 31537184 Fiserv Finxact Core

Explained
Product
Prepaid card · Government benefit card
Detail
Trouble getting information about the card
From
California 92101
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 31, 2026Complaint received
  2. Oct 31, 2026Sent to Fiserv Finxact Core
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Fiserv Finxact Core complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardAZIn progressYes
Nov 7, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineORIn progressYes
Oct 22, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to send money to another personCAExplainedYes
Oct 14, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Oct 13, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Sep 30, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositCAExplainedYes
Sep 22, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineWAExplainedYes
Sep 19, 2026Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMCAExplainedYes
Aug 25, 2026Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMUTExplainedYes
Jul 29, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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