Case file
Bank accounts
Complaint 28716941 USAA
Fixed- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Phone
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 30, 2026Complaint received
- Oct 1, 2026Sent to USAA (1 day later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More USAA complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | KS | Money back | Yes |
| Oct 24, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Oct 23, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | WI | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | KY | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | SC | Explained | Yes |
| Oct 20, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
| Oct 19, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | OR | Money back | Yes |
| Oct 16, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
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