Complaint 2891407 Investors Bank

Explained

Company: Investors Bank
Product: Checking or savings account · Savings account
Issue: Closing an account
Detail: Funds not received from closed account
From: New York 11230
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 30, 2018Complaint received
Apr 30, 2018Sent to Investors Bank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Investors Bank complaints about closing an account

Received	About	Issue	State	Answer	On time
Oct 5, 2021	Bank accounts	Closing an accountFees charged for closing account	NY	Explained	Yes
Apr 28, 2020	Bank accounts	Closing an accountFunds not received from closed account	NJ	Money back	Yes
Sep 20, 2019	Bank accounts	Closing an accountCompany closed your account	NY	Explained	Yes
Jun 24, 2018	Bank accounts	Closing an accountCan't close your account	NJ	Explained	Yes
Jan 11, 2018	Bank accounts	Closing an accountFunds not received from closed account	NY	Money back	Yes
Nov 29, 2017	Bank accounts	Closing an accountCompany closed your account	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 6 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works