Bank · complaint record
Investors Bank complaints
Consumers have filed 198 complaints about Investors Bank since 2012, none in the last 12 months. It answered 88.4% on time and closed 16% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 198
- Last 12 months
- 0
- Answered on time
- 88.4%
- Closed with relief
- 16%
- Last 30 days
- 0
- Rank
- -
Since February 2012
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Apr 5, 2022
Investors Bank complaints by month
The busiest month was October 2019 (7 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Investors Bank answered all time
- Closed with monetary relief2512.6%
- Closed with non-monetary relief63%
- Closed with explanation16683.8%
- Closed10.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Investors Bank complaints are about
Top Investors Bank problems
Inside "Managing an account"
- Deposits and withdrawals 16
- Problem using a debit or ATM card 8
- Banking errors 7
- Funds not handled or disbursed as instructed 5
- Problem accessing account 5
- Fee problem 5
Where Investors Bank complaints come from
Most complaints: New Jersey (116), New York (47), Pennsylvania (8), California (5), Arizona (2).
Investors Bank compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Investors BankBank accounts | - | 0 | - |
Compare side by side: Investors Bank vs Bancfirst · Investors Bank vs Banner · Investors Bank vs Customers Bancorp · Investors Bank vs RBC Bank
What people say about Investors Bank
All experiencesNo experiences with Investors Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Investors Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 5, 2022 | Bank accounts | Managing an accountBanking errors | Explained |
| Mar 16, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Feb 23, 2022 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Money back |
| Feb 8, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 16, 2021 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Dec 10, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 24, 2021 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Nov 21, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 18, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Oct 5, 2021 | Bank accounts | Closing an accountFees charged for closing account | Explained |
| Sep 23, 2021 | Bank accounts | Managing an accountFee problem | Explained |
| Sep 18, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
Questions about Investors Bank
How many complaints does Investors Bank have?
Investors Bank has 198 complaints on record since February 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Investors Bank respond to complaints?
Yes. Investors Bank answered 88.4% of its complaints on time (within 15 days) and closed 16% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Investors Bank?
The most common problems are managing an account (53), loan servicing, payments, escrow account (24), trouble during payment process (19).
Is Investors Bank legit?
Investors Bank is a real company with a public complaint record: consumers have complained about it 198 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Investors Bank legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Investors Bank?
Complain to Investors Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Investors Bank complaints come from?
Most come from New Jersey (116), New York (47), Pennsylvania (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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