Case file
Prepaid & gift cards
Complaint 28983241 Block
Explained- Product
- Prepaid card · General-purpose prepaid card
- Detail
- Problem adding money
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 3, 2026Complaint received
- Oct 3, 2026Sent to Block
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Block complaints about trouble using the card
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 10, 2026 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | NV | Explained | Yes |
| Nov 1, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | WI | Explained | Yes |
| Oct 26, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | NY | Explained | Yes |
| Oct 20, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | IL | Explained | Yes |
| Oct 16, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | NC | Explained | Yes |
| Oct 15, 2026 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | NC | Explained | Yes |
| Oct 14, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to send money to another person | AZ | Explained | Yes |
| Oct 13, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | CA | In progress | Yes |
| Oct 8, 2026 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | IL | Explained | Yes |
| Oct 3, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | IN | Explained | Yes |
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