Case file
Mortgages
Complaint 2919938 Popular Bank
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 29, 2018Complaint received
- May 31, 2018Sent to Popular Bank (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Popular Bank complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| May 23, 2022 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Jan 18, 2022 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Oct 9, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jun 19, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jun 4, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 13, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Mar 12, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Dec 18, 2019 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 5, 2018 | Mortgages | Trouble during payment process | CA | Fixed | Yes |
| Feb 28, 2018 | Mortgages | Trouble during payment process | MD | Explained | Yes |
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