Case file
Bank accounts
Complaint 29277281 Synchrony
Explained- Product
- Checking or savings account · Savings account
- Detail
- Problem accessing account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 6, 2026Complaint received
- Oct 6, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NY | In progress | Yes |
| Nov 4, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NE | In progress | Yes |
| Nov 2, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | VT | In progress | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | FL | Explained | Yes |
| Oct 29, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | FL | In progress | Yes |
| Oct 28, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | FL | In progress | Yes |
| Oct 28, 2026 | Bank accounts | Managing an accountProblem accessing account | CA | In progress | Yes |
| Oct 28, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | MD | In progress | Yes |
| Oct 23, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NJ | In progress | Yes |
| Oct 23, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | FL | In progress | Yes |
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