Case file
Credit reporting
Complaint 29287420 USAA
Fixed- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web · Servicemember
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 7, 2026Complaint received
- Oct 7, 2026Sent to USAA
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More USAA complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Credit cards | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | DC | Explained | Yes |
| Oct 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Oct 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | OH | Explained | Yes |
| Oct 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | SC | Explained | Yes |
| Oct 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Oct 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | WI | Explained | Yes |
| Oct 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Oct 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | GA | Explained | Yes |
| Sep 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | TX | Explained | Yes |
| Sep 29, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | SC | Explained | Yes |
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