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Credit cards

Complaint 29289596 Navy Federal Credit Union

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
You never received your bill or did not know a payment was due
From
Missouri 63138
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Oct 7, 2026Complaint received
  2. Oct 7, 2026Sent to Navy Federal Credit Union
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Navy Federal Credit Union complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 12, 2026Credit cardsProblem when making paymentsProblem during payment processCAIn progressYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processGAIn progressYes
Oct 26, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueFLIn progressYes
Oct 2, 2026Payday & personal loansProblem when making paymentsSCIn progressYes
Sep 30, 2026Payday & personal loansProblem when making paymentsAKIn progressYes
Sep 28, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Sep 25, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Sep 14, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueTXExplainedYes
Aug 30, 2026Credit cardsProblem when making paymentsProblem during payment processUTIn progressYes
Aug 26, 2026Credit cardsProblem when making paymentsProblem during payment processUTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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