Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 2941330 Citibank

Explained
Company
Citibank
Product
Student loan · Private student loan
Detail
Can't temporarily delay making payments
From
Florida 32822
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 20, 2018Complaint received
  2. Jun 20, 2018Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Citibank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Citibank's record

More Citibank complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Mar 30, 2025Student loansStruggling to repay your loanProblem lowering your monthly paymentsCAExplainedYes
Jul 3, 2024Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeCAExplainedYes
Sep 23, 2020Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Nov 18, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanGAExplainedYes
Nov 10, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Apr 18, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsNJExplainedYes
Mar 12, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes
Nov 2, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes
Sep 13, 2018Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
Apr 6, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMEExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience