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Case file

Bank accounts

Complaint 29498447 Morgan Stanley

Explained
Product
Checking or savings account · CD (Certificate of Deposit)
Detail
Can't close your account
From
Oklahoma 74012
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 9, 2026Complaint received
  2. Oct 9, 2026Sent to Morgan Stanley
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Morgan Stanley complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2026Bank accountsClosing an accountCompany closed your accountNYIn progressYes
Oct 25, 2026Bank accountsClosing an accountCompany closed your accountCAIn progressYes
Oct 23, 2026Bank accountsClosing an accountFunds not received from closed accountGAExplainedYes
Oct 23, 2026Bank accountsClosing an accountCompany closed your accountCAIn progressYes
Oct 20, 2026Bank accountsClosing an accountFunds not received from closed accountUTExplainedYes
Oct 14, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Oct 13, 2026Bank accountsClosing an accountFunds not received from closed accountTXExplainedNo
Sep 30, 2026Bank accountsClosing an accountFunds not received from closed accountMOExplainedYes
Sep 22, 2026Bank accountsClosing an accountFunds not received from closed accountFLExplainedYes
Sep 21, 2026Bank accountsClosing an accountFunds not received from closed account-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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