Case file
Money transfers & apps
Complaint 2955426 Xoom
Explained- Company
- Xoom
- Product
- Money transfer, virtual currency, or money service · Mobile or digital wallet
- Issue
- Problem adding money
- From
- -
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company can't verify or dispute the facts in the complaint
- Jul 8, 2018Complaint received
- Jul 10, 2018Sent to Xoom (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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