Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Complaint log

Xoom complaint log

The newest complaints about Xoom, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 27, 2026Money transfers & appsFraud or scamSCMoney backYes
Aug 2, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMSMoney backYes
Jul 30, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Jun 2, 2026Money transfers & appsOther transaction problemOHFixedYes
May 27, 2026Money transfers & appsFraud or scamPAMoney backYes
Apr 22, 2026Money transfers & appsMoney was not available when promisedMAExplainedYes
Mar 11, 2026Money transfers & appsMoney was not available when promisedNJExplainedYes
Jan 3, 2026Money transfers & appsMoney was not available when promisedNCExplainedYes
Sep 25, 2025Money transfers & appsOther transaction problemMAFixedYes
Sep 17, 2025Money transfers & appsIncorrect exchange rateNCExplainedYes
Sep 12, 2025Money transfers & appsOther transaction problemNJExplainedYes
Sep 8, 2025Money transfers & appsProblem with customer serviceNJExplainedYes
Aug 21, 2025Money transfers & appsMoney was not available when promisedFLExplainedYes
Aug 5, 2025Money transfers & appsConfusing or missing disclosuresWYExplainedYes
Aug 4, 2025Money transfers & appsFraud or scam-ExplainedYes
Jun 17, 2025Money transfers & appsOther transaction problemNHExplainedYes
May 30, 2025Money transfers & appsOther transaction problemNHExplainedYes
Mar 26, 2025Money transfers & appsProblem with customer serviceTXMoney backYes
Mar 15, 2025Money transfers & appsOther transaction problemTXExplainedYes
Jan 21, 2025Money transfers & appsOther transaction problemFLExplainedYes
Jan 8, 2025Money transfers & appsFraud or scamGAExplainedYes
Oct 18, 2024Money transfers & appsProblem with customer serviceCAFixedYes
Oct 17, 2024Money transfers & appsFraud or scamWAExplainedYes
Oct 7, 2024Money transfers & appsProblem with customer service-ExplainedYes
Oct 1, 2024Money transfers & appsOther transaction problemTXExplainedYes
Aug 16, 2024Money transfers & appsMoney was not available when promisedCTExplainedYes
Aug 1, 2024Money transfers & appsOther transaction problemNMFixedYes
Jun 5, 2024Money transfers & appsFraud or scamTXExplainedYes
Apr 28, 2024Money transfers & appsOther transaction problemCOExplainedYes
Apr 24, 2024Money transfers & appsFraud or scamFLExplainedYes
Apr 3, 2024Money transfers & appsOther transaction problemFLFixedYes
Mar 25, 2024Money transfers & appsUnexpected or other feesMIExplainedYes
Mar 5, 2024Money transfers & appsFraud or scamCAExplainedYes
Feb 13, 2024Money transfers & appsOther transaction problemTXExplainedYes
Jan 10, 2024Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Nov 9, 2023Money transfers & appsOther transaction problemCAExplainedYes
Oct 19, 2023Money transfers & appsUnexpected or other feesILExplainedYes
Oct 12, 2023Money transfers & appsWrong amount charged or receivedNYMoney backYes
Oct 6, 2023CryptoMoney was not available when promisedNJExplainedYes
Oct 1, 2023Money transfers & appsWrong amount charged or receivedTXExplainedYes
Aug 29, 2023Money transfers & appsOther transaction problemMIExplainedYes
Aug 20, 2023Money transfers & appsMoney was not available when promisedTXExplainedYes
Jul 19, 2023Money transfers & appsUnexpected or other fees-ExplainedYes
Jul 5, 2023Money transfers & appsFraud or scamNJExplainedYes
Jun 21, 2023Money transfers & appsOther transaction problemMDExplainedYes
May 5, 2023Money transfers & appsMoney was not available when promised-ExplainedYes
Feb 7, 2023Money transfers & appsConfusing or missing disclosuresFLExplainedYes
Feb 3, 2023Money transfers & appsMoney was not available when promisedMAExplainedYes
Jan 27, 2023Money transfers & appsOther transaction problemCAExplainedYes
Jan 11, 2023Money transfers & appsOther transaction problem-Money backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience