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Credit cards

Complaint 2957833 AES / PHEAA

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem during payment process
From
North Carolina 27529
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 9, 2018Complaint received
  2. Jul 10, 2018Sent to AES / PHEAA (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More AES / PHEAA complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Aug 26, 2022Payday & personal loansProblem when making paymentsNMExplainedYes
Sep 5, 2021Payday & personal loansProblem when making paymentsNCFixedYes
Jul 26, 2021Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
May 12, 2021Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAFixedYes
Sep 16, 2020Payday & personal loansProblem when making paymentsFLExplainedYes
Jul 20, 2020Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueALExplainedYes
Jul 20, 2020Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
May 27, 2020Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes
May 27, 2020Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAFixedYes
Mar 7, 2020Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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