Case file
Bank accounts
Complaint 29597323 USAA
Explained- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 10, 2026Complaint received
- Oct 10, 2026Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | KS | Money back | Yes |
| Oct 24, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Oct 23, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | WI | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | KY | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | SC | Explained | Yes |
| Oct 20, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
| Oct 19, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | OR | Money back | Yes |
| Oct 16, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
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