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Case file

Prepaid & gift cards

Complaint 29639916 Bank of America

In progress
Product
Prepaid card · Government benefit card
Detail
Overdraft charges
From
Illinois 60647
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 10, 2026Complaint received
  2. Oct 10, 2026Sent to Bank of America
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Bank of America complaints about problem with overdraft

ReceivedAboutIssueStateAnswerOn time
Jan 20, 2025Prepaid & gift cardsProblem with overdraftOverdraft chargesMDExplainedYes
Dec 7, 2023Prepaid & gift cardsProblem with overdraftOverdraft chargesCAExplainedYes
Sep 9, 2023Prepaid & gift cardsProblem with overdraftOverdraft chargesCAMoney backYes
Jul 13, 2023Prepaid & gift cardsProblem with overdraftOverdraft chargesCAMoney backYes
Aug 15, 2022Prepaid & gift cardsProblem with overdraftOverdraft chargesNJExplainedYes
Feb 8, 2022Prepaid & gift cardsProblem with overdraftOverdraft chargesCAExplainedYes
Nov 12, 2021Prepaid & gift cardsProblem with overdraftOverdraft chargesARExplainedYes
Aug 18, 2021Prepaid & gift cardsProblem with overdraftWas signed up for overdraft on card, but don't want to beCOExplainedNo
Jan 27, 2021Prepaid & gift cardsProblem with overdraftOverdraft chargesMDExplainedYes
Dec 28, 2020Prepaid & gift cardsProblem with overdraftOverdraft chargesCAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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