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Case file

Prepaid & gift cards

Complaint 29647198 Block

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble closing card
From
Maryland 21221
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 10, 2026Complaint received
  2. Oct 10, 2026Sent to Block
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Block complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardGAExplainedYes
Oct 26, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardGAExplainedYes
Oct 19, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardVAExplainedYes
Oct 15, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNVExplainedYes
Sep 28, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardPAExplainedYes
Sep 26, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes
Sep 24, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNYExplainedYes
Sep 23, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardVAExplainedYes
Sep 18, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardWIExplainedYes
Sep 15, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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