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Case file

Prepaid & gift cards

Complaint 2966144 Deutsche Bank

Explained
Product
Credit card or prepaid card · Payroll card
From
New York 10069
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 18, 2018Complaint received
  2. Jul 18, 2018Sent to Deutsche Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Deutsche Bank complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Feb 28, 2026Money transfers & appsUnexpected or other feesNJExplainedYes
Aug 14, 2025Money transfers & appsUnexpected or other fees-ExplainedYes
Jun 19, 2024Money transfers & appsUnexpected or other feesFLExplainedYes
Jun 27, 2018Prepaid & gift cardsUnexpected or other feesNYExplainedYes
Feb 18, 2018Money transfers & appsUnexpected or other feesNYExplainedYes
Dec 15, 2017Money transfers & appsUnexpected or other feesNYExplainedYes
May 17, 2017Money transfers & appsUnexpected or other feesNYExplainedYes
May 17, 2017Money transfers & appsUnexpected or other feesCAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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