Payment company · complaint record
Deutsche Bank complaints
Consumers have filed 167 complaints about Deutsche Bank since 2012, 8 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing an account. It is the 31st most complained-about of 72 payment apps & money transfer services this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 167
- Last 12 months
- 8
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #31 of 72
Since April 2012
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Jul 10, 2026
Most complained-about payment apps & money transfer services
Deutsche Bank complaints by month
The busiest month was October 2020 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Deutsche Bank answered all time
- Closed with monetary relief21.2%
- Closed with relief10.6%
- Closed with explanation15391.6%
- Closed95.4%
- Closed without relief21.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Deutsche Bank complaints are about
Top Deutsche Bank problems
Inside "Managing an account"
- Deposits and withdrawals 10
- Banking errors 5
- Funds not handled or disbursed as instructed 4
- Problem accessing account 3
- Deposits or withdrawals 1
- Problem making or receiving payments 1
Where Deutsche Bank complaints come from
Most complaints: California (25), Florida (16), New York (14), Pennsylvania (10), Washington (8).
Deutsche Bank compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Deutsche BankMoney transfers & apps | - | 8 | - |
Compare side by side: Deutsche Bank vs Ria Envia · Deutsche Bank vs Bill.Com · Deutsche Bank vs Global Tel*Link · Deutsche Bank vs Airtm
What people say about Deutsche Bank
All experiencesNo experiences with Deutsche Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Deutsche Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 22, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| May 14, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 19, 2026 | Money transfers & apps | Wrong amount charged or received | Explained |
| Feb 28, 2026 | Money transfers & apps | Unexpected or other fees | Explained |
| Nov 27, 2025 | Money transfers & apps | Fraud or scam | Explained |
| Nov 21, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Nov 18, 2025 | Money transfers & apps | Fraud or scam | Explained |
| Oct 10, 2025 | Money transfers & apps | Fraud or scam | Explained |
| Oct 9, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 16, 2025 | Money transfers & apps | Fraud or scam | Explained |
| Aug 26, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
Questions about Deutsche Bank
How many complaints does Deutsche Bank have?
Deutsche Bank has 167 complaints on record since April 2012, including 8 in the last 12 months and 0 in the last 30 days. That makes it number 1,571 of every company by complaints this year.
Does Deutsche Bank respond to complaints?
Yes. Deutsche Bank answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Deutsche Bank?
The most common problems are managing an account (26), fraud or scam (6), unexpected or other fees (9).
Is Deutsche Bank legit?
Deutsche Bank is a real company with a public complaint record: consumers have complained about it 167 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Deutsche Bank legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Deutsche Bank?
Complain to Deutsche Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Deutsche Bank complaints come from?
Most come from California (25), Florida (16), New York (14). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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