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Auto loans & leases

Complaint 29785904 KeyBank

In progress
Company
KeyBank
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Ohio 45840
Filed by
Web · Older American
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 12, 2026Complaint received
  2. Oct 12, 2026Sent to KeyBank
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More KeyBank complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Oct 12, 2023Payday & personal loansStruggling to pay your loanFLExplainedYes
Nov 11, 2021Payday & personal loansStruggling to pay your loanCTExplainedYes
Aug 16, 2021Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsOHExplainedYes
Aug 13, 2021Payday & personal loansStruggling to pay your loanTXExplainedYes
Jun 21, 2021Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldNJExplainedYes
Dec 21, 2020Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsOHExplainedYes
Sep 21, 2020Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleNYExplainedYes
Aug 10, 2020Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsMDExplainedYes
May 5, 2020Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsNYExplainedYes
Mar 23, 2020Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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