Case file
Mortgages
Complaint 29875415 RoundPoint Mortgage Servicing
In progress- Product
- Mortgage · Conventional home mortgage
- Detail
- Payment process
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 13, 2026Complaint received
- Oct 13, 2026Sent to RoundPoint Mortgage Servicing
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More RoundPoint Mortgage Servicing complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
| Oct 24, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | HI | In progress | Yes |
| Oct 23, 2026 | Mortgages | Trouble during payment processPayment process | NC | Explained | Yes |
| Oct 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | WI | Explained | Yes |
| Oct 20, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MO | Explained | Yes |
| Oct 9, 2026 | Mortgages | Trouble during payment processFees charged | NC | Explained | Yes |
| Oct 7, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MN | Explained | Yes |
| Oct 6, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NJ | Explained | Yes |
| Sep 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MI | Explained | Yes |
| Sep 23, 2026 | Mortgages | Trouble during payment processFees charged | CA | Explained | Yes |
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