Complaint log
RoundPoint Mortgage Servicing complaint log
The newest complaints about RoundPoint Mortgage Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 24, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 23, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 20, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 19, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 17, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 15, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 13, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 9, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 7, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 6, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 5, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Oct 2, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 1, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Sep 30, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Sep 28, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Sep 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 23, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Sep 23, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Sep 23, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Sep 23, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 22, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Sep 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 18, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 17, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Sep 17, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Sep 16, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 15, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Sep 12, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Sep 11, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 9, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Sep 8, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Sep 8, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 3, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 3, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Sep 3, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 1, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Aug 27, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 25, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 25, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works