Complaint 2991861 SunTrust

Explained

Company: SunTrust
Product: Payday loan, title loan, or personal loan · Installment loan
Issue: Getting the loan
From: Georgia 31602
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Aug 15, 2018Complaint received
Aug 15, 2018Sent to SunTrust
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SunTrust complaints about getting the loan

Received	About	Issue	State	Answer	On time
Dec 27, 2019	Payday & personal loans	Getting the loan	CO	Explained	Yes
Dec 2, 2019	Payday & personal loans	Getting the loan	FL	Explained	Yes
Nov 26, 2019	Payday & personal loans	Getting the loan	NJ	Explained	Yes
Nov 15, 2019	Payday & personal loans	Getting the loan	SC	Explained	Yes
Sep 17, 2019	Payday & personal loans	Getting the loan	TX	Explained	Yes
Jun 14, 2019	Payday & personal loans	Getting the loan	CA	Explained	Yes
Apr 19, 2019	Payday & personal loans	Getting the loan	CA	Explained	Yes
Oct 29, 2018	Payday & personal loans	Getting the loan	KY	Explained	Yes
Sep 25, 2018	Payday & personal loans	Getting the loan	MD	Explained	Yes
Nov 14, 2017	Payday & personal loans	Getting the loan	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works