Case file
Payday & personal loans
Complaint 29920206 Citizens Bank
Money back- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Oct 14, 2026Complaint received
- Oct 14, 2026Sent to Citizens Bank
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Citizens Bank complaints about problem with the payoff process at the end of the loan
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 22, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | NJ | Money back | Yes |
| Jun 25, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | PA | Explained | Yes |
| Jun 23, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | KY | Explained | Yes |
| Jun 11, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Explained | Yes |
| Mar 30, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | TX | Explained | Yes |
| Feb 27, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | KY | Explained | Yes |
| Feb 26, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | UT | Explained | Yes |
| Dec 4, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | WA | Explained | Yes |
| Nov 29, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | NY | Explained | Yes |
| Nov 17, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | TX | Explained | Yes |
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