Complaint 29920989 FirstKey

Explained

Company: FirstKey
Product: Mortgage · Conventional home mortgage
Issue: Struggling to pay mortgage
Detail: Foreclosure
From: New York 11412
Filed by: Web · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days

Oct 14, 2026Complaint received
Oct 14, 2026Sent to FirstKey
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FirstKey complaints about struggling to pay mortgage

Received	About	Issue	State	Answer	On time
Jul 26, 2024	Mortgages	Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure	MN	Explained	Yes
Dec 8, 2023	Mortgages	Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure	PA	Explained	Yes
Jan 10, 2023	Mortgages	Struggling to pay mortgage	KY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works