Case file
- Product
- Credit reporting, credit repair services, or other personal consumer reports · Credit repair services
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 17, 2018Complaint received
- Aug 17, 2018Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about confusing or missing disclosures
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 16, 2026 | Debt relief & credit repair | Confusing or missing disclosures | CA | Explained | Yes |
| Sep 24, 2026 | Debt relief & credit repair | Confusing or missing disclosures | GA | Explained | Yes |
| Aug 4, 2026 | Debt relief & credit repair | Confusing or missing disclosures | NY | Fixed | Yes |
| May 29, 2026 | Money transfers & apps | Confusing or missing disclosures | SC | Explained | Yes |
| May 10, 2026 | Debt relief & credit repair | Confusing or missing disclosures | NJ | Explained | Yes |
| Apr 16, 2026 | Debt relief & credit repair | Confusing or missing disclosures | ID | Explained | Yes |
| Jan 27, 2026 | Money transfers & apps | Confusing or missing disclosures | - | Explained | Yes |
| Oct 28, 2025 | Debt relief & credit repair | Confusing or missing disclosures | CT | Explained | Yes |
| Sep 27, 2025 | Payday & personal loans | Confusing or missing disclosures | FL | Explained | Yes |
| Sep 18, 2025 | Money transfers & apps | Confusing or missing disclosures | CA | Explained | Yes |
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