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Case file

Student loans

Complaint 29993952 AES / PHEAA

Money back
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
Florida 33169
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Oct 14, 2026Complaint received
  2. Oct 14, 2026Sent to AES / PHEAA
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More AES / PHEAA complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan terms-ExplainedYes
Oct 29, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNYExplainedYes
Oct 24, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanCTExplainedYes
Oct 21, 2026Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedYes
Oct 16, 2026Student loansDealing with your lender or servicerCo-signerMIExplainedYes
Oct 13, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYIn progressYes
Oct 12, 2026Student loansDealing with your lender or servicerReceived bad information about your loanRIExplainedYes
Oct 12, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Oct 9, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPRExplainedYes
Oct 9, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedCTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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