Case file
Prepaid & gift cards
Complaint 30004963 Synchrony
In progress- Product
- Prepaid card · General-purpose prepaid card
- Detail
- Charged for a purchase or transfer you did not make with the card
- Filed by
- Web · Servicemember · Older American
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 14, 2026Complaint received
- Oct 14, 2026Sent to Synchrony
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Synchrony complaints about problem with a purchase or transfer
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 11, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | PA | Explained | Yes |
| May 13, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | OK | Explained | Yes |
| Apr 27, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | PA | Explained | Yes |
| Apr 20, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | CA | Explained | Yes |
| Jan 4, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | CA | Explained | Yes |
| Jul 21, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | MI | Explained | Yes |
| Feb 2, 2025 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | CA | Explained | Yes |
| Jan 13, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | OK | Explained | Yes |
| Oct 2, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | FL | Explained | Yes |
| Aug 22, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | TX | Explained | Yes |
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