Case file
Bank accounts
Complaint 30016004 Axos Financial
Explained- Product
- Checking or savings account · Savings account
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 15, 2026Complaint received
- Oct 15, 2026Sent to Axos Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Axos Financial complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Bank accounts | Closing an accountCan't close your account | AZ | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Closing an accountCan't close your account | CO | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Closing an accountCompany closed your account | TX | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NC | Explained | Yes |
| Oct 21, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| Oct 14, 2026 | Bank accounts | Closing an accountFees charged for closing account | MI | Explained | Yes |
| Aug 29, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| Aug 12, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Explained | Yes |
| Aug 4, 2026 | Bank accounts | Closing an accountCompany closed your account | NJ | Explained | Yes |
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