Case file
Credit reporting
Complaint 30131764 ONLINE Information Services
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Problem with personal statement of dispute
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 16, 2026Complaint received
- Oct 16, 2026Sent to ONLINE Information Services
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More ONLINE Information Services complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | TX | Explained | Yes |
| Oct 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | SC | Fixed | Yes |
| Sep 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Aug 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | FL | Explained | Yes |
| Aug 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | OH | Fixed | Yes |
| Aug 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Aug 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | NC | Explained | Yes |
| Aug 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Jul 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | OH | Explained | Yes |
| Jul 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | OH | Explained | Yes |
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