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Case file

Bank accounts

Complaint 30134085 Citizens Bank

Explained
Product
Checking or savings account · Checking account
Detail
Overdrafts and overdraft fees
From
Florida 33169
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 16, 2026Complaint received
  2. Oct 16, 2026Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about problem caused by your funds being low

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNYIn progressYes
Oct 30, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPAMoney backYes
Oct 23, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMAExplainedYes
Oct 22, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesNYIn progressYes
Oct 21, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMAMoney backYes
Oct 21, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMIMoney backYes
Oct 21, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesNYExplainedYes
Oct 20, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPAMoney backYes
Oct 20, 2026Bank accountsProblem caused by your funds being lowLate or other feesRIMoney backYes
Oct 16, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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