Case file
Auto loans & leases
Complaint 30188741 Truist
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Denied request to lower payments
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 16, 2026Complaint received
- Oct 16, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about struggling to pay your loan
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 24, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | FL | Explained | Yes |
| Oct 23, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | AL | In progress | Yes |
| Oct 20, 2026 | Payday & personal loans | Struggling to pay your loan | IN | Explained | Yes |
| Oct 15, 2026 | Payday & personal loans | Struggling to pay your loan | CA | In progress | Yes |
| Sep 24, 2026 | Payday & personal loans | Struggling to pay your loan | MI | In progress | Yes |
| Sep 22, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | NC | Explained | Yes |
| Sep 18, 2026 | Payday & personal loans | Struggling to pay your loan | ME | Explained | Yes |
| Sep 7, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | FL | Fixed | Yes |
| Sep 7, 2026 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | OH | Explained | Yes |
| Aug 19, 2026 | Payday & personal loans | Struggling to pay your loan | IN | Explained | Yes |
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