Case file
Credit cards
Complaint 30212052 Wells Fargo
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 16, 2026Complaint received
- Oct 17, 2026Sent to Wells Fargo (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Wells Fargo complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Credit cards | Closing your accountCompany closed your account | MO | Explained | Yes |
| Oct 31, 2026 | Credit cards | Closing your accountCompany closed your account | MD | Explained | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCompany closed your account | CA | In progress | Yes |
| Oct 29, 2026 | Credit cards | Closing your accountCan't close your account | PA | Explained | Yes |
| Oct 29, 2026 | Credit cards | Closing your accountCompany closed your account | FL | In progress | Yes |
| Oct 26, 2026 | Credit cards | Closing your accountCompany closed your account | FL | Explained | Yes |
| Oct 24, 2026 | Credit cards | Closing your accountCompany closed your account | CA | In progress | Yes |
| Oct 22, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Oct 22, 2026 | Credit cards | Closing your accountCan't close your account | MN | In progress | Yes |
| Oct 21, 2026 | Credit cards | Closing your accountCan't close your account | VA | Explained | Yes |
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