Case file
Mortgages
Complaint 30258638 PenFed Credit Union
In progress- Product
- Mortgage · VA mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web · Servicemember
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 17, 2026Complaint received
- Oct 17, 2026Sent to PenFed Credit Union
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | PA | Money back | Yes |
| Oct 23, 2026 | Mortgages | Trouble during payment processPaying off the loan | MI | Money back | Yes |
| Oct 16, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IL | Explained | Yes |
| Oct 15, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Explained | Yes |
| Sep 22, 2026 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Sep 15, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Money back | Yes |
| Sep 11, 2026 | Mortgages | Trouble during payment processPayment process | TX | Fixed | Yes |
| Aug 7, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | PA | Explained | Yes |
| Aug 5, 2026 | Mortgages | Trouble during payment processPayment process | TX | Explained | Yes |
| Jul 13, 2026 | Mortgages | Trouble during payment processFees charged | FL | Money back | Yes |
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